
Frequently Asked
Questions
Frequently asked questions
Click on the link below to learn more!
A CRT (Cash Redemption Terminal) is a secure, automated kiosk used to redeem prizes for paying
customers who play approved skill-based games.
How the CRT Works
1. A customer plays a skill game and achieves a qualifying result.
2. The game generates a QR code tied to that specific result.
3. The customer scans the QR code at the CRT.
4. The CRT verifies the QR code, confirms eligibility, and processes the redemption.
5. The customer receives their approved prize payout instantly and securely.
Purpose of the CRT
The CRT ensures accurate, transparent, and controlled prize payouts while eliminating manual cash
handling by staff. It creates a clear audit trail for compliance and reporting and improves the overall
customer experience through fast, self-service redemptions.
Key Benefits
• Enhanced security by preventing fraud, duplicate redemptions, and errors.
• Centralized and controlled prize redemption for compliance purposes.
• Improved operational efficiency by reducing staff involvement.
• Increased customer satisfaction through quick and consistent prize payouts.
Important Notes
The CRT does not generate game outcomes or influence gameplay. It functions solely as a redemption device after a skill-based result has already occurred. All redemptions are tied to verified QR codes issued by the games.
Summary
The CRT is a critical operational component that allows paying customers to redeem prizes safely,
accurately, and efficiently by scanning QR codes generated from skill games. It supports compliance, enhances security, and streamlines the customer experience.
Schedule an appointment with one of our team members to see if your venue qualifies!
Testimonials
Bert Womack, Owner
“Big Easy Entertainment bought my bar and was fair and professional throughout the whole process. I am now able to retire after 15 years of bar ownership."
Jason Nash, Owner
"Before I found Big Easy Entertainment, my business was failing miserably, and I only had one location. Thanks to Big Easy, I now have multiple successful locations and am proud to call myself a millionaire.”
Miranda Styles, General Manager
“Big Easy Entertainment saved us! We were on the verge of going out of business due to reduced capacity during the pandemic. The additional revenue is the only reason we could afford to pay rent.”
Charities
























