A CRT (Cash Redemption Terminal) is a secure, automated kiosk used to redeem prizes for paying
customers who play approved skill-based games.
How the CRT Works
1. A customer plays a skill game and achieves a qualifying result.
2. The game generates a QR code tied to that specific result.
3. The customer scans the QR code at the CRT.
4. The CRT verifies the QR code, confirms eligibility, and processes the redemption.
5. The customer receives their approved prize payout instantly and securely.
Purpose of the CRT
The CRT ensures accurate, transparent, and controlled prize payouts while eliminating manual cash
handling by staff. It creates a clear audit trail for compliance and reporting and improves the overall
customer experience through fast, self-service redemptions.
Key Benefits
• Enhanced security by preventing fraud, duplicate redemptions, and errors.
• Centralized and controlled prize redemption for compliance purposes.
• Improved operational efficiency by reducing staff involvement.
• Increased customer satisfaction through quick and consistent prize payouts.
Important Notes
The CRT does not generate game outcomes or influence gameplay. It functions solely as a redemption device after a skill-based result has already occurred. All redemptions are tied to verified QR codes issued by the games.
Summary
The CRT is a critical operational component that allows paying customers to redeem prizes safely,
accurately, and efficiently by scanning QR codes generated from skill games. It supports compliance, enhances security, and streamlines the customer experience.